Solar sales is a speed game before it’s ever a pitch game. A homeowner fills out a form on three different solar quote sites within the same ten minutes, and the first rep who gets them live on the phone usually wins the appointment — regardless of who has the better price or panel brand. […]
● Outbound Compliance What is an abandoned call rate? An abandoned call rate is the percentage of answered outbound calls where no live agent becomes available to speak with the prospect within a defined window — typically two seconds. Under FCC regulations, outbound dialer campaigns in the United States must keep this rate at or […]