Omnichannel Contact Center Software: Deliver Unified Customer Experience
Our omnichannel contact center software solution is empowered for futuristic businesses. We have developed a highly personalized call center solution that is empowered with a powerful auto dialer like a predictive dialer and a range of advanced features. This solution meets the shifting demands of businesses and growing customer care centers. This solution empowers businesses to engage more clients and convert more business leads seamlessly. Moreover, these solutions support contact center API integration, so that businesses can build an all-in-one platform to effortlessly personalize client conversations.
Omnichannel Engagement
Deliver delightful customer experience across traditional and digital communication channels using a single platform.
Workflow Automation
Empower your agents to work to their full potential with seamless workflow optimization and automation features.
Boosted Productivity
Elevate the benchmark and performance of your major KPIs by elevating overall team productivity with powerful functionalities.
Exceptional Performance
Enjoy the high availability and outstanding performance of this multichannel call center software even during peak hours.
Simplified Elevating Performance of Call Center and Sales Team
Our omnichannel contact center software is renowned for being feature rich, scalable, robust, and secure. It is trusted by hundreds of brands globally for uplifting their returns on call centers, sales, and similar campaigns with powerful auto dialer solutions and several other key features. Our solutions are determined to meet the unique business needs of varied organizations. This software assures high quality communication and superior user experience so that your team can deliver a delightful customer experience and elevate sales results.
- Automation to elevate workflow standards and efficiency of your team
- Simplified management for exceptional user experience and informed decisions
- Stay connected across favorite communication channels of your clients
Performance Boosters
Belsmart: An Ideal Solution to Elevate Performance of Your Contact Center and Sales Campaigns
Certainly, we provide one of the best multichannel call center solutions in the industry. However, that is not it. We provide end-to-end solutions, services, and support to ensure that your contact center can harness the complete potential of this tech driven solution.
Cutting Edge Contact Center Solutions
We leverage the power of the most scalable and robust technologies along with hot trends in the industry to develop the most reliable software for call centers and their features. We ensure our solutions give a competitive edge to enterprises.
Setup, Deployment, and Much More
We provide the most advanced omni channel call center software solutions, but we don’t stop there. We provide end-to-end support: setup, deployment, and technical services. We are here at your disposal to meet all technical requirements.Setup, Deployment, and Much More
Personalization to Meet Your Needs
All businesses are different, and we are here to meet these unique business needs of your business with our customization services. We provide the required custom development and API integration to build a unique solution just for you.
Innovation Is in Our DNA
We don’t stop at predefined features. We keep innovating and developing competitive and futuristic features, which are reflected in our version releases. You, too, can lead the industry with a shifting business paradigm reflected in our innovative approach.
Crafting Sustainable and Sophisticated Multichannel Solutions
Solutions
Amplify Results with Auto Dialers for Call Centers and Sales Teams
Omnichannel engagement solutions with powerful automation and optimization functionalities that boost results and returns for your business.
Why Choose Belsmart?
End-to-end Support
From setup to configuration, training, and everything you need will be provided for a seamless experience.
Technical Expertise Is Not Required
Our call center solutions are intuitive and extremely easy to use, so you don’t need any technical experience.
Competitive Pricing
We take pride in offering the best quality call center products at highly competitive pricing in the industry.
Insight & Resources
How AI is Shaping the Future of Call Center Solutions?
The world of business has grown very fast, and in
How Auto Dialer Software Transforms Outbound Sales Productivity?
Outbound sales is a fast-pasted, high-volume arena where productivity and
How to Improve CX with Omnichannel Contact Center Software?
In the present hyper-connected world, Customer Experience is the pivot
Frequently Asked Questions
Omnichannel Call Center Software
Get answers to commonly asked questions to quickly get started. If you can’t find answers to any of your questions, connect with our team.
BelSmart’s omnichannel contact center software empowers businesses to seamlessly manage customer interactions across voice, SMS, email, chat, and WhatsApp—without losing context between channels.
BelSmart’s auto dialer automates dialing sequences, connects agents instantly to answered calls, reduces idle time, and boosts outbound campaign efficiency.
BelSmart’s power dialer sequentially calls numbers and routes live calls to available agents immediately, streamlining workflows and enabling higher call volumes.
Yes—BelSmart offers a cloud-based phone system for call centers and businesses of all sizes, delivering superior call quality, scalable infrastructure, and cost advantages.
BelSmart provides AI-driven outbound call center features that enhance lead conversion, improve agent performance, and automate campaign workflows for smarter operations.
Yes—BelSmart supports white-label PBX solutions, enabling partners to rebrand and offer the platform as their own, creating additional service revenue streams.
While BelSmart suits many sectors, its financial services solution is tailored with advanced workflows, efficiency tools, and enhanced compliance for call centers in banking and finance.
Absolutely—BelSmart supports APIs, webhooks, and direct integrations with platforms like Zoho CRM for seamless communication and workflow automation.
BelSmart delivers quality contact center software through competitive pricing plans tailored for businesses of all sizes—see their pricing page for package details.
BelSmart is trusted worldwide thanks to its robust, scalable, secure infrastructure and feature-rich solutions that support inbound, outbound, and blended campaign strategies.
