Outbound Compliance Built Into Your Dialer — TCPA, DNC, STIR/SHAKEN & More, Automated
Belsmart's built-in outbound compliance tools automate TCPA compliance, real-time DNC scrubbing, STIR/SHAKEN authentication, state calling hour enforcement, consent management, and abandoned call rate control — so your team dials confidently and legally on every campaign. Included on every plan.
Per-call TCPA penalty for willful violations — Belsmart's compliance tools protect every dial
TCPA lawsuits filed in 2025, up 60% year-on-year. Outbound compliance is not optional in 2026.
Automated DNC scrubbing before every campaign — zero manual list checking required
Calling hours enforcement across all US time zones — state-by-state rules applied automatically
Complete Outbound Compliance — Every Tool to Dial Legally, Confidently & at Scale
From real-time DNC scrubbing and TCPA-compliant dialing to STIR/SHAKEN authentication, state calling hour enforcement, consent management, and tamper-proof audit trails — every outbound compliance tool your team needs is built in, on every plan.
Real-Time DNC Scrubbing
Every contact list is automatically scrubbed against the National Do Not Call Registry, state DNC registries, and your internal suppression lists before any campaign launches. Numbers added to DNC after the campaign starts are suppressed in real time — zero manual checking, zero missed suppressions.
TCPA Compliant Dialing
Belsmart enforces TCPA compliance automatically — including the FTC's 3% abandoned call rate ceiling for predictive dialing, 1:1 consent verification before auto-dialed calls to cell phones, and configurable manual-touch mode for regulated contact types. Compliance is structural, not a setting reps can override.
STIR/SHAKEN Authentication
Every outbound call is signed with STIR/SHAKEN call authentication, achieving the highest available attestation level. Authenticated calls are significantly less likely to be flagged as spam, blocked by carriers, or displayed with a Scam Likely label — protecting both your compliance standing and your connect rates simultaneously.
Calling Hours Enforcement
State-by-state and federal calling hours are enforced automatically across all US time zones. Calls to a Florida number after 8 PM local time are blocked. Calls to a California number before 8 AM are blocked. Time zone detection is automatic based on the prospect's area code — no manual configuration required per campaign.
Consent Management & Audit Trail
Belsmart maintains a complete, tamper-proof audit trail of every call attempt, consent record, opt-out event, and suppression action — with timestamps, agent identity, and campaign attribution. If you receive a regulatory inquiry or a TCPA lawsuit, your documentation is ready. Gaps in records are gaps in your defense.
Abandoned Call Rate Control
Belsmart's predictive dialer monitors abandoned call rates in real time and automatically adjusts pacing to stay below the FTC's 3% threshold. You see live abandon rate data on every campaign dashboard. If the rate approaches the limit, the system dials conservatively before any violation occurs.
Belsmart Outbound Compliance vs Manual Compliance vs No Built-In Compliance
Manual compliance means spreadsheet DNC lists, rep-managed calling hours, and documentation gaps that become lawsuit evidence. Belsmart automates every compliance layer structurally — so reps cannot accidentally violate the rules, even if they try.
| Compliance Feature | Belsmart | Manual Compliance | No Built-In Compliance |
|---|---|---|---|
| DNC Scrubbing | ✅ Real-time, every campaign | ⚠ Manual, pre-campaign only | ❌ None — full violation risk |
| TCPA Abandoned Call Control | ✅ Auto-paced under 3% FTC limit | ❌ Manual monitoring required | ❌ No protection |
| STIR/SHAKEN Authentication | ✅ Every call, highest attestation | ❌ Separate provider needed | ❌ No authentication |
| Calling Hours Enforcement | ✅ All US time zones, automatic | ⚠ Rep-managed, error-prone | ❌ No enforcement |
| Consent Management | ✅ Stored, verifiable, timestamped | ⚠ Spreadsheet-based, fragile | ❌ No records |
| Audit Trail | ✅ Tamper-proof, always ready | ❌ Manual logs, gaps guaranteed | ❌ No documentation |
| 1:1 Consent Verification | ✅ Per-contact, pre-dial check | ❌ Cannot verify at scale | ❌ No verification |
Outbound Compliance That Runs Automatically — Before, During & After Every Call
Belsmart's compliance layer operates structurally — not as a setting reps configure or a checklist managers audit. Every protection runs automatically at the campaign, call, and contact level without any manual intervention.
- Before any campaign launches, every contact list is scrubbed against federal DNC, all applicable state registries, and your internal suppression lists — automatically
- 1:1 consent records are verified per contact before auto-dialed calls to cell phones — the system will not dial without verified consent where required
- State-by-state calling hours are enforced in real time based on each prospect's time zone — no rep can accidentally place an out-of-hours call
- STIR/SHAKEN authentication signs every outbound call at the highest attestation level — protecting your caller ID reputation alongside your legal standing
- A tamper-proof audit trail records every call attempt, opt-out, suppression action, and consent record — always ready if a regulatory inquiry or lawsuit arrives
See Belsmart Outbound Compliance Working in a Live Demo
Book a free 30-minute demo. See real-time DNC scrubbing, TCPA compliance controls, STIR/SHAKEN authentication, calling hour enforcement, and audit trail documentation working live — with a Belsmart product specialist.
Book a Free Demo →Outbound Compliance — Frequently Asked Questions
Per-call TCPA penalty for willful violations
TCPA lawsuits filed in 2025 — up 60% YoY
Automated DNC scrubbing before every dial
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Outbound compliance refers to the legal and regulatory requirements governing how businesses contact consumers by phone. In the US, this includes the TCPA which governs automated calls, the National Do Not Call Registry, STIR/SHAKEN authentication requirements, state-level calling restrictions, and the FTC's 3% abandoned call rate limit for predictive dialers. Non-compliance can result in fines of $500 to $1,500 per call, class action lawsuits, and FCC regulatory action. Belsmart automates every layer of outbound compliance structurally before, during, and after every campaign.
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Belsmart scrubs every contact list against the National Do Not Call Registry, applicable state DNC registries, and your internal suppression lists automatically before any campaign launches. If a contact's number is added to the DNC registry after your campaign starts, Belsmart suppresses that number in real time before the next dial attempt. All scrub events are logged with timestamps in your compliance audit trail, providing documentation proof if any dispute arises.
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Under the TCPA, statutory damages are $500 per violation for negligent non-compliance and $1,500 per violation for willful violations. There is no annual cap. A campaign that places 1,000 non-compliant calls can face up to $1.5 million in liability. TCPA class actions commonly settle in the $1M to $50M range. In 2025, 2,628 TCPA lawsuits were filed, a 60% increase year-over-year, making 2026 the highest-risk compliance environment in the history of outbound calling.
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STIR/SHAKEN is a call authentication framework mandated by the FCC for all US carriers. It digitally signs outbound calls to verify that the caller ID displayed matches the actual originating number, preventing spoofing. Calls that achieve Level A attestation, the highest level confirming full ownership and authentication of the originating number, receive significantly higher carrier trust scores and are less likely to be flagged as Spam Likely or blocked. Belsmart applies STIR/SHAKEN authentication to all outbound calls automatically at the highest available attestation level.
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Federal rules prohibit outbound calls before 8 AM or after 9 PM in the recipient's local time zone. Many states have additional restrictions, including Florida's FTSA which is stricter than the federal standard. Belsmart determines each prospect's time zone automatically based on their area code, applies the strictest applicable rule whether federal or state, and prevents any out-of-hours call from being placed. This enforcement is structural and cannot be manually overridden by reps or managers. No configuration is required per campaign.
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Yes. Belsmart maintains a tamper-proof, always-current audit trail that includes every call attempt with timestamp, agent ID, and outcome; all DNC scrub logs showing which numbers were suppressed and when; consent records for each contact including source, date, and type of consent; all opt-out events and the timestamp of when suppression was applied; and STIR/SHAKEN attestation records for each call. If you receive a regulatory inquiry, FCC investigation, or TCPA lawsuit, this documentation is immediately exportable and ready for your legal team.
Dial Legally. Dial Confidently. Let Compliance Run Automatically.
Belsmart's outbound compliance tools automate every protection layer — DNC scrubbing, TCPA controls, STIR/SHAKEN, calling hours, and audit trails — so your team focuses on conversations, not compliance admin.