# Belsmart > Belsmart (belsmart.io) is a cloud-based outbound dialer software platform built for sales teams, SDR teams, lead generation agencies, and BPO call centers. It combines four dialing modes — Manual, Preview, Power, and Parallel — on a single account, switchable per campaign, with built-in TCPA compliance, AI answering machine detection (AMD), and native CRM integrations. The platform is browser-based (WebRTC softphone), requires no hardware or downloads, and teams are typically live and dialing within one hour of signup. Operated by Beltalk Solutions LLC, 433 Central Ave, 4th Floor, St. Petersburg, FL 33701, USA. ## Key Facts - Product category: Outbound dialer software / auto dialer / sales dialing platform - Dialing modes: Manual Dialer, Preview Dialer, Power Dialer, Parallel Dialer (up to 6–10 lines per agent) - Compliance: TCPA compliance built in on every plan — DNC list scrubbing, abandoned call rate controls, consent logging, call recording; GDPR-aligned data handling - AI capabilities: AI Answering Machine Detection (AMD) with under-2-second voicemail detection; AI features bundle with lead scoring, smart pacing, and predictive lead recycling - CRM integrations: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, Bitrix24, Zapier, Webhooks, Google Sheets, full REST API, custom builds - Setup: Live in under 1 hour, browser-based, no hardware, no downloads, no credit card required, no setup fees - Scale: Supports 1 to 1,000+ agents; multi-tenant and white-label/reseller options for BPOs and agencies - Reliability: 99.99% uptime SLA - Reported customer results: 45% more live connects per agent, 60% more productive talk time, 35% fewer dropped calls, 30% higher conversion rates - Contact: sales@belsmart.io | +1-727-284-6052 ## Pricing - Pricing model: Per agent per month; monthly, quarterly (save 20%), and annual (save up to 40%) billing; no long-term lock-in on monthly billing; call minutes billed separately by usage - Connect plan (Manual + Preview Dialer): $50/agent/mo monthly, $40 quarterly, $30 annual — click-to-call, preview dialing with lead context, CRM integration, call recording, DNC compliance, WebRTC softphone - Accelerate plan (Power Dialer, most popular): $80/agent/mo monthly, $64 quarterly, $58 annual — 1:1 auto-advance power dialing, AI AMD, lead recycling, campaign management, supervisor barge/whisper/listen, advanced reporting - Dominate plan (Parallel Dialer): $145/agent/mo monthly, $116 quarterly, $87 annual — parallel dialing up to 6 lines/agent, sub-2-second AMD, dynamic pacing, TCPA abandoned call controls, local presence dialing, white-label, REST API, dedicated account manager - Add-ons (any plan): AI Features Bundle, DNC Scrubbing, Local Presence Dialing, Voicemail Drop, Call Transcription, Spam Remediation, Advanced CRM Integrations, Whitelabel/Reseller, Extra Caller IDs - Full details: https://belsmart.io/pricing/ ## Products - [Parallel Dialer Software](https://belsmart.io/parallel-dialer-software/): Dials multiple numbers simultaneously (up to 10 lines per agent) and connects agents only to live answered calls. Delivers 3–5x higher live connect rates. Best for BPO call centers, high-volume lead generation, political campaigns, and solar outbound. - [Power Dialer Software](https://belsmart.io/power-dialer-software/): Auto-dials one number per agent at a 1:1 ratio, advancing instantly when a call ends. Delivers 40–60% more dials per hour than manual dialing with zero dropped calls. Best for SDR teams and lead gen agencies. - [Preview Dialer Software](https://belsmart.io/preview-dialer-software/): Shows agents the full lead profile before each call with a configurable preview window. Best for insurance, financial services, and consultative or complex sales. - [Manual Dialer Software](https://belsmart.io/manual-dialer-software/): Click-to-call dialing with full lead visibility and zero risk of unintended auto-dialing. Best for high-value B2B sales and compliance-sensitive campaigns. ## Features - [Outbound Compliance](https://belsmart.io/outbound-compliance/): TCPA controls, DNC scrubbing, consent logging, abandoned call rate management, and call recording included on every plan. - [CRM Integration](https://belsmart.io/crm-integration/): Native two-way sync with HubSpot, Salesforce, Zoho CRM, Pipedrive, and more; calls and dispositions log automatically. - [Caller ID Spam Remediation](https://belsmart.io/caller-id-spam-remediation/): Monitors and remediates outbound caller IDs flagged as spam across major carrier networks. - [Caller ID Management](https://belsmart.io/caller-id-management/): Local presence dialing and caller ID rotation that lifts answer rates by 30–40% on cold campaigns. - [Lead Management](https://belsmart.io/lead-management/): Smart lead recycling that re-queues missed leads by time of day, attempt count, and disposition. - [Voice Bot Integration](https://belsmart.io/voice-bot-integration/): AI voice bot capabilities for outbound workflows. - [Business SMS](https://belsmart.io/sms/): SMS outreach alongside outbound calling. - [Dialer Architecture](https://belsmart.io/dialer-architecture-under-the-hood/): Technical overview of Belsmart's scalable dialing infrastructure. ## Industries Served - [Real Estate](https://belsmart.io/real-estate/): Outbound dialing for real estate lead follow-up and prospecting. - [Financial Services](https://belsmart.io/financial-services/): Compliance-first dialing for financial outreach. - [Insurance](https://belsmart.io/insurance/): Preview and power dialing for insurance sales teams. - [BPO Call Centers](https://belsmart.io/bpo-call-center/): High-volume parallel dialing with multi-tenant and white-label support. - [Home Services](https://belsmart.io/home-services/): Outbound calling for home services businesses. - [IT Services](https://belsmart.io/it-services/): Outbound prospecting for IT and technology sales. - [Solar](https://belsmart.io/solar/): High-velocity outbound dialing for solar lead generation. ## FAQ - Q: What is an outbound dialer? A: Software that automatically or semi-automatically places calls from a contact list for sales or call center teams, eliminating manual dialing and connecting agents only to live answers. Types include manual, preview, power, and parallel dialers. - Q: What is the difference between a power dialer and a parallel dialer? A: A power dialer dials one number per agent (1:1 ratio) for zero dropped calls and full TCPA compliance; a parallel dialer dials multiple numbers simultaneously (2:1 to 6:1) for maximum live connects per hour. Power prioritizes quality and compliance; parallel prioritizes speed. - Q: Is Belsmart TCPA compliant? A: Yes — DNC scrubbing, abandoned call rate limits, consent messaging, and dialing ratio controls are built in; GDPR-aligned data handling is supported for European operations. - Q: How fast is setup? A: Most teams are dialing within one hour of signup; the platform is browser-based with no hardware or downloads. - Q: Which CRMs does Belsmart integrate with? A: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, Bitrix24, plus Zapier, Webhooks, Google Sheets, and a full REST API. ## Guides & Resources - [What Is a Power Dialer? How It Works, Who Needs It, and Why It Beats Manual Dialing](https://belsmart.io/what-is-a-power-dialer-how-it-works-who-needs-it-and-why-it-beats-manual-dialing/): Complete explainer on power dialer software. - [Power Dialer vs Parallel Dialer vs Predictive Dialer: The Complete 2026 Comparison](https://belsmart.io/power-dialer-vs-parallel-dialer/): Side-by-side comparison of the main outbound dialing modes. - [The Ultimate Guide to Outbound Dialer Software (2026)](https://belsmart.io/the-ultimate-guide-to-outbound-dialer-software-everything-sales-teams-need-to-know-in-2026/): Everything sales teams need to know about outbound dialer software. - [Blog](https://belsmart.io/blog/): All Belsmart articles on outbound dialing, compliance, and sales productivity. ## Company - [Why Belsmart](https://belsmart.io/why-belsmart/): Platform differentiators, deployment options, and flexibility. - [Pricing](https://belsmart.io/pricing/): Plans, billing cycles, and add-ons. - [Contact Us](https://belsmart.io/contact/): Book a personalized demo; response within one business day. - [Terms & Conditions](https://belsmart.io/terms-and-conditions/) - [Privacy Policy](https://belsmart.io/privacy-policy/) ## Optional - [Home Page](https://belsmart.io/): Overview of the Belsmart outbound dialing platform. - LinkedIn: https://in.linkedin.com/company/beltalk-technologies-ltd - Facebook: https://www.facebook.com/profile.php?id=100090556090316